Check-in and Check-out
A valid credit card (the same credit card that was used to reserve the room) must be present at the time of Check-in with a valid ID that matches the name on the reservation and the credit card.
A $100 security deposit for incidentals will be authorized on the credit card upon arrival per stay. It will be refunded within 3 to 5 business days if there are no additional charges or damages to the room.
Hotel does not accept cash at the time of check-in.
- Check-in: 3:00 PM
- Check-out: 11:00 AM
Complimentary WIFI in Guest rooms, lobby, public areas, & meeting rooms.
Complimentary on-site parking. Please check with hotel management in advance for availability of parking for oversized vehicles.
Pets not allowed
Service animals allowed for persons with disabilities
This hotel has a 100% smoke-free policy. A minimum of $250 and up to $500 will be added to the guest’s folio for a smoking charge damage.
Los Angeles International Airport (LAX)
The hotel provides shuttle service to LAX for corporate accounts that are registered with the hotel. A 24 hour advance reservation is required. Subject to availability.
- Alternate transportation: Super Shuttle; estimated fee: $25 USD (one way) ;on request
- Estimated taxi fare: $35 USD (one way)
Take I-405 Fwy South to Western Avenue Exit, Turn left on 190th, right on Western Ave, the hotel is on your right at 20801 S Western Ave.
Long Beach Airport (LGB)
This hotel does not provide shuttle service to LGB.
- Alternate transportation: Super Shuttle; fee: $30 USD (one way); on request
- Estimated taxi fare: $38 USD (one way)
Get on I-405 N from N Lakewood Blvd. Follow I-405 N to S Western Ave. Take exit 38B from I-405 N. Turn left on Western Ave, the hotel is on your right at 20801 S Western Ave.